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Question

Getting extra lines from my Smartsuite order form responses

  • January 22, 2025
  • 1 reply
  • 2 views

I have formatter remove some text and splitting up paragraphs from my order form. However, now its adding 3 extra lines of data for every response when importing to my Smartsuite. 

How do I keep the formatting but remove these extra fields?


Thank you

 

 

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1 reply

JammerS
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  • Zapier Staff
  • 2288 replies
  • January 23, 2025

Hi ​@reggie_sc,

 

Welcome to the Community.

 

The issue with Formatter by Zapier's Text function adding extra lines when importing data to Smartsheet may stem from misconfigured 'Split Text' or 'Replace' actions. Ensure you use the correct split character (for example, '\n' or '\n\n') and avoid replacing characters with unintended newlines (for example, '\n\n').

 

Let us know if this helps you resolve your issue.