About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Getting “ConnectTimeoutError“ error when adding leads to CRM

Yashoda Hospitals

Hi, 

Few leads not pushed to CRM from Zapier. We got 10 leads among them only 5 leads are pushed to CRM from Zapier
For remaing 5 leads we are getting error message as “ 

  • ExternalHTTPSConnectionPool(host='yashoda.unfyd.com', port=443): Max retries exceeded with url: /UNFYDCRM-YASHODA/api/OpportunitiesHandler?Action=SaveContactOpportunityData (Caused by ConnectTimeoutError(<useful.request_extras.ExternalHTTPSConnection objec

How can we solve the issue to make sure all the leads are pushed to CRM.

3 replies

SamB
Rank
Userlevel 7
Badge +11

Hi @Yashoda Hospitals, welcome to the Community! 👋

Can you tell us a bit more about where you’re seeing that error? Specifically what app in the Zap is erroring? 

Generally for timeout errors they’re usually only a temporary issue. So if you’re on a paid plan you can wait a little while then try replaying any failed runs of the Zap to see if they’re then able to run successfully.

Can you give that a try and let us know if gets rid of the error?

C

Hi, how did you solve this?

I have the same issue.

ken.a
Userlevel 7
Badge +6

Hi there @CrazyApple,

I’m jumping in to see if I can help!

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Additionally, I'd appreciate it if you could share a screenshot of the "Action" section in the action step, particularly where you're encountering the error, showing all the relevant fields.

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

Reply


Terms & Conditions