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Best answer

GA4 - The event does not arrive on ga4 and the test is not successful.

  • 3 July 2023
  • 9 replies
  • 72 views
RiccardoR

Hi, I created a zap to create an event on GA4. The test is never successful and the event does not appear on GA4. I tried to change and update all the fields but it didn't solve.

 

 

icon

Best answer by ken.a 3 July 2023, 08:02

View original

9 replies

ken.a
Userlevel 7
Badge +6

Hi there @RiccardoR,

Welcome to the Community! 🎉

I did some digging into the error, and it seems like you’re running into a known bug with the Google Analytics 4 integration. Our team is aware of the issue and is working on a fix. I've added your email address as another affected member. That does a few things:

  • Bring this to the attention of the integration developers
  • Help track and prioritize fixes
  • Allows us to notify you via email if/when this is fixed

Unfortunately, I do not have an ETA, but I’ve added you to the list of members affected by this issue so we can let you know as soon as we have any updates.

Thank you for your understanding.

stevepieper
Userlevel 1

Same issue -- any movement here? Thanks...

ken.a
Userlevel 7
Badge +6

Hi @stevepieper,

Unfortunately, there are no updates yet regarding this issue. I have added you as another affected member to the bug report. While we don’t have an exact timeframe for the bug’s fix. We will keep you in the loop via email once there is.

I appreciate your patience and understanding.

blablabla

I also have same issue. Looks like zap for GA4 do not work properly at all :(

SamB
Rank
Userlevel 7
Badge +11

Hi @blablabla! 👋

I’m so sorry to hear that you’re running into this issue as well. I’ve gone ahead and added you to the list of folks being affected by this issue. We can’t give an ETA on when it will be resolved by but we’ll be sure to notify you by email as soon as it is.

V

Same problem here, I’m using following integrations to create a custom event in GA4:

Typeform → GA4
Fillout → GA4

 

SamB
Rank
Userlevel 7
Badge +11

Hi @vekman! I’ve gone ahead and added you to the list of affected users which helps to increase it’s priority. Can’t make any promises as to when that might be but we’ll be definitely to let you know as once it is!  

D

Running into the same issue. Please add me to the list of affected users.

Integration: Facebook Messenger to GA4

 

ken.a
Userlevel 7
Badge +6

Hi there @Dustin Oldfather,

I have added you as another affected member of the Google Analytics 4 bug. We will keep you updated through email once the fix ships.

Thank you for your understanding.

Reply


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We’re looking for users to join the App Extensions beta program, so if you want to learn more about building custom actions that fit exactly what you need, let’s chat.

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