I wan intergrate my fb to Freshsales Classic and i facing 2 problem in below. Please advice!
1) Failed to create a lead in Freshsales Classic
Unexpected token < in JSON at position 0
2) Creating 2 more field (state, ads source)
Question
Freshsales Json 0 error
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+6- Zapier Staff
Hi there
Welcome to the Community! 🎉
Before we dig deeper, regarding your first question:
- What plan level do you have on the Freshsales side?
- We have to clear this up, as only Blossom level and above plans can work withn this app on our platform. I have more on this here as well: ( Link )
Regarding your second question:
Could you please try following this help article from Freshsales on how to create custom fields: https://support.freshsales.io/en/support/solutions/articles/216496-how-to-add-custom-fields-for-leads-contacts-accounts-and-deals-
After that, please try reconnecting your Freshsales Classic account here: https://zapier.com/app/connections/freshsales-classic and click on the “Refresh fields” button in the action step to see if it’ll load in the newly created custom fields.
Please keep me posted!
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