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Question

Freshsales Json 0 error

  • 27 December 2023
  • 1 reply
  • 2 views
C

I wan intergrate my fb to Freshsales Classic and i facing 2 problem in below. Please advice!

1) Failed to create a lead in Freshsales Classic
Unexpected token < in JSON at position 0

2) Creating 2 more field (state, ads source)
 

1 Attachment

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @crminspiren,

Welcome to the Community! 🎉

Before we dig deeper, regarding your first question:

  • What plan level do you have on the Freshsales side? 
    • We have to clear this up, as only Blossom level and above plans can work withn this app on our platform. I have more on this here as well: ( Link )

Regarding your second question:

Could you please try following this help article from Freshsales on how to create custom fields: https://support.freshsales.io/en/support/solutions/articles/216496-how-to-add-custom-fields-for-leads-contacts-accounts-and-deals-

After that, please try reconnecting your Freshsales Classic account here: https://zapier.com/app/connections/freshsales-classic and click on the “Refresh fields” button in the action step to see if it’ll load in the newly created custom fields.

Please keep me posted!

Reply


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