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Question

Freshdesk to Notion Zap is creating new page instead of updating the existing one.

  • 20 October 2023
  • 1 reply
  • 10 views
R

hello. 
here’s my scenario.

When I try to update my freshdesk case. I would expect that the existing notion page should just be updated. However, it creates a new page in notion. 

 

is there any way, that when we update the freshdesk case - it will just update the existing page in notion on the same freshdesk ID/page?

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @Reyjun1992 

Good question.

Please post screenshots with how your Zap steps are configured to help us have more context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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