Question

For recurring Zoom webinars, don't see "registered for" date available

  • 8 March 2024
  • 7 replies
  • 29 views

We have recurring training webinars, one every two weeks. Users can register for any available date. I want to send the ‘registered for’ date in a zap to ActiveCampaign. The zap between Zoom and ActiveCampaign is set up and works to add or update Contacts with the webinar info, but it’s not known which webinar the user registered for, which is needed to send reminders, send follow comms, and measure success.


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Userlevel 7
Badge +14

Hi @KatiB 

For us to have more context, post the DATA OUT from the Zap trigger step.

Here is the data available from the Zoom webinar. Webinar ID reflects the series, not the individual webinar date.

 

Email xxx@outlook.com

 

First Name xxx

 

Last Name xxx

 

Phone

 

Webinar Topic

 

Organization

 

Job Title

 

Join Url https://xxx

 

City

 

State

 

Custom Questions

 

Zip

 

Country

 

Create Time 2024-03-08T16:53:15Z

 

Address

 

Webinar ID 84491030415

 

Comments

 

Industry

 

Purchase Time Frame

 

Role In Purchase Process

 

Number of Employees

 

Custom Questions Value xxx

 

Custom Questions Title xxx

 

Status approved

Userlevel 7
Badge +14

@KatiB 

You may need to try using the Webinar ID to lookup more details about the Webinar.

 

That may require using an advanced approach with the Zoom API, via one of these actions:

  • Custom Action
  • API Request

 

The webinar ID is the same for all webinars in the series though. Is there still any hope for looking into the API?

Userlevel 7
Badge +14

@KatiB 

It would be helpful to have screenshots with how the Zap steps are outlined and configured along with the data from the Zoom trigger to give full context.

There may be additional data points

Perhaps there is a value in the Join URL that indicates the specific webinar event.

 

 

Thank you. The Join URL didn’t seem to have date-specific values. 

The Data Out for the Zoom webinar step does show a “start time” for the occurence:

 

 

But that info doesn’t appear available when selecting data to insert:

 

Userlevel 7
Badge +14

@KatiB 

Some Zaps return different data and data structure when configuring a Zap vs a live Zap Run.

You may have to explore using custom pill mapping: