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Question

Follow Up Boss Tag Filtering

  • February 21, 2025
  • 2 replies
  • 16 views
P

I'm segmenting Follow Up Boss contacts into Constant Contact lists and need help with filtering. I want to group non-commercial and non-industrial contacts into one list, but the current filters aren’t working. For example, a contact tagged as "commercial" is still being added to our Non-Commercial/Industrial list. Currently, our Follow Up Boss only has "commercial" and "Industrial" tags for contacts.

 

 

 

I checked my test run, and it shows that the tags have no data. I already added a 5-minute delay, but I’m not sure how long Zapier typically takes to pull the data or if I’m missing something.

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • February 21, 2025

Hi ​@ProvenRealty 

Since you are using negatives (does not contain) in the Filter conditions, in your case you want to use AND instead of OR.

 

Remove the bottom rule.

The below the first rule click the [+ add] button to add another condition within the first set.

Then test.

 

So the logic should be like: Tags does not contain “commerical” AND Tags does not contain “industrial”

 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9751 replies
  • March 5, 2025

Hi there ​@ProvenRealty 👋

Did adjusting the filter rules as Troy suggested allow the Zap to correctly filter out the non-commercial/non-industrial contacts?

Want to make sure this gets sorted, so let us know if you need any more help or have any other questions!

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