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Question

Fixing item layout issues in my order management system

  • September 12, 2025
  • 2 replies
  • 18 views

The image I have attached here is showing the issue I am experiencing. It’s been a major problem for days, and I feel like I am missing a very simple fix, and I do not have the money to pay for a professional to fix it unfortunately.

Below is the order...
 


There’s the problem. Each item is being listed in the row for every row, instead of the first item in one row, and the second item in the order in the next row. I have similar issues with price, color, and size, but if I can figure this out then I’ll be able to figure those out as well. Does anyone know what I should do here?

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34066 replies
  • September 12, 2025

Hi ​@Tylercwork 

For us to have more info, post screenshots showing:

  • how your Zap steps are outlined
  • how your Zap steps are configured in EDIT mode with the field mappings visible in the CONFIGURE tab

SamB
Community Manager
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  • Community Manager
  • 9721 replies
  • October 2, 2025

Hi ​@Tylercwork, just checking in! 👋 Were you able to get this sorted? 

If so, would you be up for sharing what the solution was? It would be super useful to others having similar issues. 🙏

And if you’re still stuck, feel free to share some screenshots of the Zap’s setup (with any personal info like names, emails etc. removed) like Troy mentioned, so we can check everything on the setup is correct. 

Looking forward to hearing from you!