Zap Configuration
- Trigger: Subsplash "Person Updated"
- Action: Mailchimp "Add/Update Subscriber" to "All Church - Second Baptist Evanston" audience
Root Cause Identified
The Zap contains problematic field mappings preventing publication:
-
Empty Address Field:
merges__ADDRESS__addr1: ""- Mailchimp requires all address fields when any address field is populated, causing validation errors with empty values
-
Duplicate Merge Fields: Both standard (
FNAME/LNAME) and custom (FNAMESK/LNAMESK) name fields are mapped, creating redundancy
Current Problematic Configuration
"merges__FNAME": "{{319596321__first_name}}"
"merges__LNAME": "{{319596321__last_name}}"
"merges__FNAMESK": "{{319596321__first_name}}" // Duplicate
"merges__LNAMESK": "{{319596321__last_name}}" // Duplicate
"merges__ADDRESS__addr1": "" // Empty field causing validation errorSteps Taken
- Tested Subsplash trigger - confirmed working correctly
- Analyzed Mailchimp field mappings and identified validation conflicts
- Attempted to remove problematic fields through updates
- Confirmed test data shows proper field availability from trigger
Recommended Resolution
Remove the following fields from the Mailchimp step:
merges__ADDRESS__addr1(empty address field)merges__FNAMESK(duplicate of FNAME)merges__LNAMESK(duplicate of LNAME)
Retain only essential fields:
emailmerges__FNAMEmerges__LNAMEmember_statuslist_idupdate_existingdouble_optin
After running these changes, the Zap STILL will not publish. I am at a loss. This doesn’t seem that complicated...
