Hello everyone!
I’ve spent several hours on this and still can’t figure out the issue. I’ve searched the community but couldn’t find a solution.
I’m working on an integration between Fireflies.ai and Monday CRM, and my flow should look like this:
-
Trigger – A transcript appears in Fireflies.ai
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Check attendance – Look at the emails of the attendees
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Find these attendees in CRM – By email
-
Add the transcript/meeting data to the client(s) card in Monday CRM
Everything breaks down at step two.
Here’s the data I get from Fireflies.ai:
I see that there are three emails in the attendance section.
(see screenshot)

Now, when I go to the Monday CRM step and start searching for the emails, nothing comes up because the emails are just listed in a single string.

I tried using a formatter to break it apart, but no matter what I tried, the output still ends up as a single string. See the screenshots.


If the emails were separated as individual entities (sorry, not sure how to put this properly), I think I could use a loop to check each email individually. But since I always get them as a single string, I can’t do this.

I’ve experimented with the formatter but still can’t figure out how to make it work.
Any help would be greatly appreciated! Thanks in advance!