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Best answer

Find Record not working for a specific MemberPress subscription

  • October 17, 2024
  • 3 replies
  • 10 views
M
Forum|alt.badge.img

I created a new subscription in Memberpress.

In the active zap, when I click 'Find record' I don't see records for the new sub.

I do see records for existing subs.

I've been struggling with it for an hour so I know that there's been enough time for the records to get passed.

I've followed the ai troubleshooting: creating test records after the zap was published and live.

I also tried clearing cache on my computer and the site.

I've checked MemberPress data: subscriptions and transactions seem to have gone through as usual.

Best answer by mr.jkleinbergBest answer by mr.jkleinberg

Hey @Troy Tessalone,

I found a workaround using a web hook step instead of a ‘subscription created’ step.

I’ll follow up on this thread if things go sideways.

Thanks for your help.

View original
Did this topic help you find an answer to your question?

Troy Tessalone
Forum|alt.badge.img+14

Hi @mr.jkleinberg 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the field mappings.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
M
Forum|alt.badge.img

Hey @Troy Tessalone,

I found a workaround using a web hook step instead of a ‘subscription created’ step.

I’ll follow up on this thread if things go sideways.

Thanks for your help.

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • October 18, 2024

Hi @mr.jkleinberg,

 

Yes please keep us on the loop for this one. So we can further assistance with your concern. Thank you.

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