Files from showing up in Placid as screenshots of log-in

  • 5 October 2022
  • 1 reply

Trying to have a new item in Monday trigger an image generated in placid. However when I connect the file from it just shows up as a screenshot of the log-in. How do I fix this?

1 reply

Userlevel 7
Badge +9

Hey there, @superchiefgallerynft! Thanks for reaching out in the community! We definitely want to help. 🤗

Are you able to clarify your workflow a bit for us? Sometimes it helps for clarity phrasing it as "When this happens in Monday, do that in Placid."

In addition, if you don’t mind sharing screenshots of your zap setup (with any personal details removed) that may give us a better idea of how to troubleshoot.

Thanks so much!