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Question

File not sending to Dropbox even after successful Test and no Zap History.

  • 26 October 2023
  • 11 replies
  • 47 views
U

Hi, my Zap which is supposed to automatically send a file to a dropbox is not working and not showing any zap history despite the fact that we successfully tested it. I would greatly appreciate some assistance.

11 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @username1 

Good question.

We would need to see detailed screenshots with how your Zap steps are configured to have context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
U

Happy to provide! What exactly would you need to see? Shouldn’t zap history be available regardless of how the Zap steps are configured?

Troy Tessalone
Userlevel 7
Badge +14

@username1 

The Zap steps will help us have context about why there might not be any Zap Runs history.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
U

 

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U

Thanks so much for your help @Troy Tessalone! Once again, the test for this ran perfectly. Not sure why it’s not working when published and no history to show either

Troy Tessalone
Userlevel 7
Badge +14

@username1 

Zaps work while turned ON for new data going forward.

Has there been new data?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
U

@Troy Tessalone

By new data do you mean new cases where the trigger should have been activated? Yes.

Reply


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