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Keep getting the following error creating my first app which is uploading a Fastfield lookup excel file via Dropbox.  Can anyone help?

 

The error you're encountering in the "FastFieldFormsCLIAPI@1.7.3" step while attempting to "update_list" might be due to an issue with the input data, particularly the file field. The file field is currently using a dynamic value {{265934102__direct_media_link}}, which should be replaced with the actual direct media link from the previous Dropbox step. Ensure that the mapping is correctly set to use the direct_media_link from the Dropbox output, which is "https://ucd3482672dcc10826a00203b203.dl.dropboxusercontent.com/cd/0/get/Cd4nH2_sCJq0fDOc99CtRf1x6avFPs5Rw0WrvJ_76xJ4fQuWjDctGHkIS0kU7Udn0oaoNekQf4zUodBXKJHGiXq_NS66YTlVVMd8r1YANcPVEJEiObJZ0OVigAPuqIozp3nMQ6Tpq5qpMw0jhKE60ZuIz_T2mFp257CpDJMOL2zmrA/file". Double-check the field mapping in your Zap editor to ensure the correct data is being passed.

Additionally, verify that the listid value is correct and corresponds to an existing list in your FastFieldForms setup. If the listid is a dynamic value, ensure it is correctly mapped from a previous step or a static value that matches an existing list. If the error persists, consider testing the Zap with a smaller file size or different file format to rule out any file-related issues. If the problem continues, reviewing the FastFieldForms API documentation or reaching out to their support might provide more specific guidance on the update_list action requirements.

Hi @Prodrive,

 

Welcome to the Community.

 

Please share a screenshot of your Zap in editor mode so we can check it further. For security purposes, obscure any sensitive information within the screenshot. We’ll be looking forward to your response. Thank you.

See attached

Hi @Prodrive,

 

Welcome to the Community.

 

To troubleshoot your FastFieldForms and Dropbox integration issue, check that the file field in the "update_list" step is mapped to use the correct direct_media_link from Dropbox and that the listid is accurately mapped to an existing list in FastFieldForms. Testing with a different file format or size may help rule out file-related issues. Reviewing the FastFieldForms API documentation or contacting their support can provide additional guidance if the problem persists.

It really isn’t working I’ve done everything as per instructions and community, the .xlsx file in iteslf isn’t actually that large (2039kb) but the data within the file is extremely wide and goes to column DB.  Would that make a difference?

Hi @Prodrive,

It looks like you’ve reached out to our Support Team about this issue. I would recommend continuing the conversation with them via email since they have the correct tools to look closer at the Zap and its logs to determine what’s causing the issue with the Zap.

I appreciate your patience and understanding.

They aren’t responding unfortunately

 

Hi @Prodrive,

It looks like our Support Team has responded to your email. Could you please check your spam folder and check if the email is there?

I'll be keeping an eye out for your response!

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