Can someone help me it’s been a week now I’ve been having trouble with my automation. This is the error message: The app did not respond in-time. It may or may not have completed successfully. This is part pf the automation when I upload the file to Google drive.
Failed to upload file to Google Drive (Video)
Userlevel 7
+14
- Certified Zapier Expert
- 27637 replies
-
2 July 2024
Hi
For us to have more context, post screenshots with how your Zap steps are outlined and configured in EDIT mode.
Help article about using files in Zaps: https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-Zaps
Userlevel 7
+14
- Certified Zapier Expert
- 27637 replies
-
2 July 2024
Is the link being use a publicly accessible direct download link?
Check by copy/paste into a browser to see if it initiates a download to start.
Limitations
- Some file fields may not accept text.
- Files larger than 100 MB may result in a time out error.
- You can only add 1 file per field. If you need to add additional files, you’ll need to add separate action steps.
TipYou can test your URL link by opening it in a private or incognito browser window. If it prompts you to download a file, the link can be used. If it prompts you to log in to an app, loads directly in the web browser instead of downloading, or results in an error code, the link can’t be used.
Userlevel 7
+14
- Certified Zapier Expert
- 27637 replies
-
3 July 2024
Can you post the full link that is causing the Zap step to error?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.