Can someone help me it’s been a week now I’ve been having trouble with my automation. This is the error message: The app did not respond in-time. It may or may not have completed successfully. This is part pf the automation when I upload the file to Google drive.
Failed to upload file to Google Drive (Video)
Hi
For us to have more context, post screenshots with how your Zap steps are outlined and configured in EDIT mode.
Help article about using files in Zaps: https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-Zaps
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/6fc565f2-a70f-41c6-9bb6-904be3bda4c5.png)
Is the link being use a publicly accessible direct download link?
Check by copy/paste into a browser to see if it initiates a download to start.
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/fc16aa3a-f440-4f44-b27f-641f401d1365.png)
Limitations
- Some file fields may not accept text.
- Files larger than 100 MB may result in a time out error.
- You can only add 1 file per field. If you need to add additional files, you’ll need to add separate action steps.
![ratingStar icon](https://cdn.zapier.com/storage/photos/8843673cace5f7b922c65168a85d657e.png)
You can test your URL link by opening it in a private or incognito browser window. If it prompts you to download a file, the link can be used. If it prompts you to log in to an app, loads directly in the web browser instead of downloading, or results in an error code, the link can’t be used.
What should I do if the result of my test is failed?
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