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Question

Failed to find or create a lead in Zoho CRM Error: Error parsing response. We got: ""

  • 16 August 2024
  • 3 replies
  • 12 views

I am trying to connect Zoho CRM with Apollo AI, when trying a zap which is adding new leads in case the contact is not part of my data.

while testing I have the error: Failed to find or create a lead in Zoho CRM Error: Error parsing response. We got: ""

 

 

Hi @Elkoumy 

For us to have more context about the error, post screenshots showing how your Zap step ‘Action’ tab section is configured in EDIT mode.

 


This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hi Troy,

below are screenshots

 

 

 


@Elkoumy 

Looks like you are using a deprecated version of the Zoho CRM Find Lead event.

Try updating the Zap step to use the new replacement version of the Zap action.

 


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