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Question

Failed to find a task in ClickUp The app returned "Team not authorized"

  • 3 November 2023
  • 6 replies
  • 273 views
F

Hello !

I am trying a lot of things since 3 hours but nothing is working good.

This is what I want : When I achieved an task on Google Tasks, this task need to change statue to “done” in ClickUp.

You need to know already have a zap where when I create a task, the same task is automatically created in Clickup.

My problem is I can’t find the good task. I need to find the task in Clickup that I have achieved in Google Tasks, then I will update this task. This is just find this task I don’t arrive.

I try with the "Find task by ID" or "Find task by Custom filed" but nothing is working.

All time I have this error : Failed to find a task in ClickUp The app returned "Team not authorized".

I don’t have this error just one time when i do that :
 

But at this time, this don’t take the good task.

Please help me.

 

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Flo-MonFeedback 

For the ClickUp Find Task by ID option, the Task ID expects the ClickUp ID to search by, instead of the GTasks Task Title.

 

A different approach would be to use a Lookup Table:

 

You would log the GTask ID and the related ClickUp Task ID into a lookup table to use to then find the ClickUp Task ID for a given GTask ID.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
F

Hi Troy and thanks for your help

Ok so how I resolve this problem ?

I need to use lookup table necessarily ?

F

I am trying

 

 

F

Hi @Flo-MonFeedback 

For the ClickUp Find Task by ID option, the Task ID expects the ClickUp ID to search by, instead of the GTasks Task Title.

 

A different approach would be to use a Lookup Table:

 

You would log the GTask ID and the related ClickUp Task ID into a lookup table to use to then find the ClickUp Task ID for a given GTask ID.

The problem i I can’t put a ClickUp Id :(

Troy Tessalone
Userlevel 7
Badge +14

@Flo-MonFeedback 

Try implementing a Lookup Table.

 

A different approach would be to use a Lookup Table:

 

You would log the GTask ID and the related ClickUp Task ID into a lookup table to use to then find the ClickUp Task ID for a given GTask ID.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Troy Tessalone
Userlevel 7
Badge +14

@Flo-MonFeedback 

Try using a GSheet as the Lookup Table.

Whenever you create a Task in ClickUp, you can add a row to the GSheet with these values:

  • GTask Task ID
  • Clickup Task ID

 

Whenever you complete a GTask, you can add a step: GSheet Lookup Row, to find the GTask Task ID, which will return the ClickUp Task ID.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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