Question

Failed to create an issue in Jira Software Cloud: Unable to create issue: {"assignee":"Specify a valid value for assignee"}

  • 7 April 2023
  • 1 reply
  • 52 views

Hello,

I am trying to create Jira issues, based on new items created in the database of Notion. 

Everytime a new item is added to the database it should create an issue task in Jira project

I want this automation rule work for everyone, i.e the database would consist of tasks assigned to each person using the property “Person”, and the assigned in Jira should be set as this person.

i get the following error from the setup of automation

Failed to create an issue in Jira Software Cloud

Unable to create issue: {"assignee":"Specify a valid value for assignee"}

is there anymistake in the set up?

Thanks


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1 reply

Userlevel 7
Badge +6

Hey there @Sharmila,

Welcome to the Community! 🎉

I looked at the screenshot, and it seems like the issue here is on the “Assignee” field. The “Assignee” field looks for the Assignee ID/User ID. I suggest clicking the “Or add search step” next to the “Assignee” field.

After that, map the Assignee ID/User ID that comes from the search step to the “Assignee” field.

Please give that a try, and let us know how it goes! 

Thanks! 😊