Hi There
Trying to establish connections between plug and pay and klaviyo
I get the following error in the klaviyo bit:
Failed to create an add profile to list in Klaviyo
what can I do to fix this?
thanks in advance
Question
Failed to create an add profile to list in Klaviyo
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+1Hye
That error usually means Klaviyo isn’t getting the fields it requires. A few things to check:
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Klaviyo needs a valid email address to add a profile. Make sure your Plug & Pay step is sending one.
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Confirm you’ve selected the correct List in the Klaviyo action.
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Test with fresh/live data — sometimes the sample data doesn’t include an email, which causes the error.
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If you’re mapping extra fields (e.g. phone, name), make sure they’re in the right format.
In most cases, once a valid email is passed to a valid list, the action goes through without errors.
Thanks Ashar
Solved it.
I had it standing on an ID field instead of an adress field. Thanks for your help.
regards
wijnand
+1Always Pleasure!
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