Skip to main content
Question

Failed to create a timecode in Projectworks: The app returned "An error has occurred."

  • September 16, 2023
  • 2 replies
  • 27 views

I am unable to create a time code in projectworks through Create timecode zap. I have inputted the required details and the test is failing due to some reason. How do I successfully create a time code? The three required fields are Module ID, Task name, Task type ID. 

It returns an error message - “

Failed to create a timecode in Projectworks

The app returned "An error has occurred."

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • September 16, 2023

Hi @Integrate 

Good question.

We would need to see detailed screenshots with how the Zap step is configured.


shalgrim
Forum|alt.badge.img+8
  • Zapier Staff
  • September 18, 2023

Hey @Integrate,

I was able to find the complete error in our logs:

{"Message":"The request is invalid.","ModelState":{"request.EnforceTimesheetDates":["An error has occurred."]}}

I’m not 100% sure what that means, and my Google search didn’t turn up much, but I would start by trying to add start and end dates

And based on this documentation, they may require the fully-formatted ISO 8601 datetime there