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Hello,

I’m trying to set up a zap to send a subscriber to beehiiv when a new subscribed contact is created in Salesforce. In the final step, a subscriber is sent to beehiiv but not successful because the ‘Subscription Status’ field is ‘invalid’ - however, this field is not available in the configure/mapping step prior. What are availble for mapping are a bunch of custom fields I created in beehiiv.

 

Zap:

When a contact is created in Salesforce that meets the subsribing criteria > Create a new subscriber in Beehiiv

 

The test seemed to be successful but no new subscriber was actually created in beehiiv.

Some help would be much appreciated.

 

Hi ​@ASAoperations 

Post screenshots showing how your Zap step is configured in the CONFIGURE tab.

 

Hi ​@ASAoperations 

Post screenshots showing how your Zap step is configured in the CONFIGURE tab.

 

Hi ​@Troy Tessalone ,

These are all available fields in the configure:
 

 

​@ASAoperations 

Help links from Beehiiv about Subscriber Status Types that may provide context:

https://www.beehiiv.com/support/article/12428998664471-subscriber-status-types-in-beehiiv?srsltid=AfmBOopKI44O6VUG3R6AmSMSQsnl1olX2aY_ZZyVA6b7w-3dP1fcL7sa

 

Inactive: These subscribers were once active but are no longer active and may have opted out of receiving email communications from you. They may have unsubscribed from your publication, or you may have created a re-engagement automation that updates their status to inactive. Additionally, users that you manually unsubscribe will be shown as Inactive.

 

The "Subscription Status" being shown as "invalid" in your Zapier step that sends a subscriber to Beehiv likely indicates that Beehiv rejected the subscriber creation request due to one of the following issues:

🔍 Most Common Reasons for invalid Subscription Status in Beehiv:

  1. Invalid Email Format

    • The email provided might be blank, malformed, or improperly formatted (e.g., missing @domain.com).

    • ✅ Fix: Double-check the email input. Test with a known-valid email like test@example.com.

  2. Duplicate or Blocked Email

    • Beehiv might have already seen this email before, and it's in a suppressed, unsubscribed, or bounced list.

    • ✅ Fix: Try with a fresh, unique email address that hasn't previously been marked as invalid/bounced.

  3. Missing Required Fields

    • If Beehiv's API or your Beehiv list requires additional fields (e.g. first_name, source, referrer_code, etc.), and they're not provided, it might silently mark the record invalid.

    • ✅ Fix: Check Beehiv’s API documentation or your Zap step config for any required fields that are missing.

  4. Temporary API Sync or Auth Issue

    • A misconfigured or expired API key could cause odd behavior, sometimes resulting in silent failures or bad status flags.

    • ✅ Fix: Re-authenticate the Beehiv app in Zapier and test again.

✅ How to Debug It

  1. Click “Data Out” (which you’ve already done).

  2. Check:

    • Email value: Is it properly formed?

    • Other fields: Are any obviously missing or malformed?

  3. Use “Retest step” with a clean and simple test email.

  4. If still failing, check your Beehiv audience list to see how that subscriber appears.

 

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