Hi @tnesseth
Good question.
https://help.zapier.com/hc/en-us/articles/8496261984525-Fix-Not-authenticated-or-Unauthorized-errors-in-Zaps
If you see an “Unauthorized” or “Not authenticated” error in your Zap, this may be due to: Insufficient app account permissions.
Limitations with your app plan. Errors connecting your app account to Zapier.
Check your Gmail Zap app connection here: https://zapier.com/app/connections
Help articles for using Gmail in Zaps: https://zapier.com/apps/gmail/help
please forgive any spelling!!
thanks for responding and thanks for the links, but ive been down all those roads
maybe you can help me go a bit deeper to find the issue. because remember i'm randomly seeing old versions of current zap configurations- like from two days ago.. then i refresh and i see the correct design and then i come back in and full circle. something is not resetting to the current settings.
connecting your app account to Zapier.
checking my gmail account and zap connection is really just testing the existing or creating another through the google auth process right? please let me know if im missing any details
a couple other pasted potential reason and i found those to and im pretty sure ive done what i can.. but
can you help me understand Insufficient app account permissions? what does that mean. my permissions in zap?
Limitations with your app plan. ok. i do have a free acct. so would these limits extend to a single send gmail action from one of two active apps? ( far under 100 tasks / 2/5 zaps)? im leaning towards no because i had this process working.
i think it has to do with something moving my account to a email/password zap login from the google auth login. thats when things got weird
@tnesseth
If you suspect there is an issue after to confirming your Zap app connections are valid, then you can try opening a ticket with Zapier Support.
https://zapier.com/app/connections
https://zapier.com/app/get-help