Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Failed to create a recipient in Stannp Required field "Group" (group_id) is missing.

ZenLawGuy
Error when trying to add receipient to Stannp
 

I’m trying a simple Zap that will add a new recipient to Stannp when I create a new contact in LACRM. This same error happens when I tried it with MyCase, a more expensive version of LACRM. It looks like it wants a Group ID but when I try to add a group in the Zap for Stannp, this is what happens:

If I click on custom, it brings up a list of fields in LACRM (name, address, bday, etc.) but if I select any of them it results in the same error noted above: Failed to create a recipient in Stannp Required field "Group" (group_id) is missing.

I’ve done google searches on this and searched the help forums for both LACRM and Zapier without any luck. Hope someone can help me.

Best answer by ZenLawGuyBest answer by ZenLawGuy

NEVER MIND! 😒 I had to create a group in Stannp first. I didn’t know Stannp required groups for recipients. So, create a group in Stannp for the recipients to go into that the Zap creates.

Hope this helps someone, at least.

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

ZenLawGuy
  • ZenLawGuy
  • Author
  • New
  • 1 reply
  • Answer
  • July 29, 2023

NEVER MIND! 😒 I had to create a group in Stannp first. I didn’t know Stannp required groups for recipients. So, create a group in Stannp for the recipients to go into that the Zap creates.

Hope this helps someone, at least.

rachael.silvano
1 person likes this
  • rachael.silvano
    rachael.silvano
rachael.silvano
Forum|alt.badge.img+7

Hi there @ZenLawGuy - we always appreciate when someone comes in with a follow up! Thanks for letting us know, and come back any time with questions you may have. 

Terms & Conditions