Question

Failed to create a person in Copper

  • 20 January 2023
  • 3 replies
  • 203 views

For some reason I cant seem to create a person in Copper with configuration just this Unexpected error with status code 422.

 

Can someone help?

 


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3 replies

Userlevel 7
Badge +11

Hi @Nish123!

I suspect that it’s related to the fact that there’s no data in the fields that you’ve mapped to first and last name. As a test, can you manually type something into one or both of those to see if you’re then able to create the person?

If that works, then you can use the mapped fields and skip the test for Copper (you can then publish the Zap), or re-test the Google Sheets step so that the row has data in those columns and the test won’t fail.

Let us know if that doesn’t fix it for you!

How would I know which field to add the data? Like which row in spreadsheet?

Userlevel 7
Badge +14

Hi @Nish123 

Help article about how to change your trigger test data: https://help.zapier.com/hc/en-us/articles/8496310366093