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Question

Failed to create a lead in Salesforce error.

  • 25 December 2023
  • 3 replies
  • 33 views
B
Userlevel 1

This post was split from topic: 

 

Hi All,

I’m facing a similar issue and not able to resolve it with ; .

Can you please assist me.

Failed to create a lead in Salesforce
Could not create record of the "Lead" object: Co-Founder 1 Specialization: bad value for restricted picklist field: Product - Design, UX/UI, Research, Operations - Project Management, Marketing - Content, Growth, B2B, B2C

3 replies

ken.a
Userlevel 7
Badge +6

Hi there @BC-ontario,

Welcome to the Community! 🎉

I have moved your reply to a new topic. I hope you don’t mind!

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Please include the “Action” section of your Salesforce step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

B
Userlevel 1

Validation rule: AND( INCLUDES(Specialization__c, 'Other'), ISBLANK(Other_Specialization__c) )

I’m not able to create Lead: 

Failed to create a lead in Salesforce

Could not create record of the "Lead" object: Provide more details about other specialisation .

 

ken.a
Userlevel 7
Badge +6

Hi there @BC-ontario,

Thanks for the screenshot.

The error might be due to some missing mapped data in your Zap. Could you please head to your Zap Runs in the left side bar of the Zap and send a screenshot of the “Other Specialization” field.

Thanks!

 

Reply


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