I’m encountering the “Failed to create a conversation in ChatGPT (OpenAI) Unable to process request from OpenAI” problem.
Zap Workflow:
- Trigger: Wix Forms - New form submission
- Action: ChatGPT (OpenAI) - Conversation (failing step)
- Action: Gmail - Send Email
ChatGPT Step Configuration:
- Model: gpt-5
- Action: conversation_responses_api
- Max Tokens: 2000
- Response Format: text
- Tool Choice: auto
- Temperature: 1.0
- Top P: 1.0
User Message Field includes:
- Form data analysis request
- Business context
- Pricing structure instructions
- Response formatting requirements
Error Details: When I test the ChatGPT step, I get the "failed to create a conversation..." error message.
Troubleshooting Attempted:
- Verified OpenAI authentication is connected
- Changed prompt to something very basic and still get the error message
