Best answer

Failed to create a contact in Sendinblue Error from halted execution: Unable to get data

  • 16 November 2022
  • 4 replies

Userlevel 1

Hi guys,


I’m new in Zapier. What I would like to do is to add a new contact in my Sendinblue account when I get a new lead in Swipepages.


I tried different association between two, but no one of them works. I attach you a screen recording [this recording has been deleted by a Community moderator as it showed private information]


The problem is that Zapier give me a 400 error

( Failed to create a contact in Sendinblue
Error from halted execution: Unable to get data.)


Can anyone help me with that? 


Thanks in advance




Best answer by Danvers 16 November 2022, 18:26

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4 replies

Userlevel 7
Badge +8

Hi @Francesco Spazio Bianco 


Welcome to Zapier ! 


The video was removed by a moderator due to having personal information.


The 400 Error means Zapier is missing a required field. 


If you can share screenshots (make sure you remove any personal info from it) so we can help you. 

Userlevel 7
Badge +12

HI @Francesco Spazio Bianco!

I’m sorry that you’re having trouble with your Zap. It looks like you’ve run into a known issue that some users are finding with this SendinBlue action.

I’ve added you as an affected user on this bug. This lets the [name] team know how many people are affected by it and we’ll send you an email when we have an update. I’m sorry that I don’t have better news for you today!

Userlevel 1

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

Hi guys,


Thank you for your support <3


I attached you some screenshots. In the meantime I opened a ticket with Sendinblue. Finger crossed.




Userlevel 7
Badge +11

Hey there folks,

I have good news - the Brevo (formerly Sendinblue) team has recently released an update which has resolved these “Unable to get data” errors! 😁🎉 That said, if you’re still experiencing any issues with this please do reach out in the Community to let us know. 

In the meantime, happy Zapping! ⚡