Skip to main content
Question

Failed to create a contact in Follow Up Boss: Got 400 calling POST

  • June 20, 2024
  • 7 replies
  • 40 views

I am trying to sync FUB with google contacts that everytime I add a new contact to my phone, fub gets the contact as well. It for some reason is saying that fields are coming up empty

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 20, 2024

Hi @jacktann14 

For us to have more context, post screenshots with how your Zap steps are outlined and configured in EDIT mode.

If the data points are added after the GContact is created, then that may be why.


  • Author
  • New
  • June 20, 2024

Hi @Troy Tessalone see attached 

fail message

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 20, 2024

@jacktann14 

Can you post screenshots showing how the fields are mapped in the ‘ACTION’ tab section?

 


  • Author
  • New
  • June 20, 2024

@Troy Tessalone 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 20, 2024

@jacktann14 

The previous screenshots were from the “TEST” tab.

We’d need to see screenshots from the “ACTION” tab.

 


  • Author
  • New
  • June 20, 2024

@Troy Tessalone 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • June 20, 2024

@jacktann14 

You need to map dynamic variables from previous Zap steps to the fields in this Zap step.

Help article for how to configure Zap action steps: https://zapier.com/help/create/basics/set-up-your-zap-action