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Question

Failed to create a contact in Follow Up Boss: Got 400 calling POST

  • 20 June 2024
  • 7 replies
  • 18 views

I am trying to sync FUB with google contacts that everytime I add a new contact to my phone, fub gets the contact as well. It for some reason is saying that fields are coming up empty

7 replies

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Hi @jacktann14 

For us to have more context, post screenshots with how your Zap steps are outlined and configured in EDIT mode.

If the data points are added after the GContact is created, then that may be why.

Hi @Troy Tessalone see attached 

fail message

 

Userlevel 7
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@jacktann14 

Can you post screenshots showing how the fields are mapped in the ‘ACTION’ tab section?

 

@Troy Tessalone 

 

Userlevel 7
Badge +14

@jacktann14 

The previous screenshots were from the “TEST” tab.

We’d need to see screenshots from the “ACTION” tab.

 

@Troy Tessalone 

 

Userlevel 7
Badge +14

@jacktann14 

You need to map dynamic variables from previous Zap steps to the fields in this Zap step.

Help article for how to configure Zap action steps: https://zapier.com/help/create/basics/set-up-your-zap-action

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