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Failed to create a contact in Constant Contact taggings invalid: ABC XYZ

  • October 2, 2025
  • 3 replies
  • 29 views

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Hi everyone, I’m trying to create a new contact in Constant Contact and assign a TAG based on checkboxes checked.

For testing, I have 2 tags in Constant Contact and same 2 values are in my form as checkboxes

 

  1. Test 1
  2. ABC XYZ

In Zapier configuration step, I’m selecting custom value for Tags. But I’m getting the error mentioned in the title

 

 

 

Best answer by Sparsh from Automation Jinn

Hey ​@mehmoodferoz,

Can you click on the little information icon next to tags to see what kind of input it expects?

I think it probably expects the Tag ID rather than just the name. Try that to see if it fixes it. Hope it helps!

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3 replies

Sparsh from Automation Jinn
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Hey ​@mehmoodferoz,

Can you click on the little information icon next to tags to see what kind of input it expects?

I think it probably expects the Tag ID rather than just the name. Try that to see if it fixes it. Hope it helps!


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 2, 2025

Hi ​@mehmoodferoz 

TIP: Click field labels to see tooltips with more info.

 

Help link that provides guidance about expected values for dropdown fields: 

https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

 

 


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  • Author
  • New
  • October 2, 2025

Hey ​@mehmoodferoz,

Can you click on the little information icon next to tags to see what kind of input it expects?

I think it probably expects the Tag ID rather than just the name. Try that to see if it fixes it. Hope it helps!


Thanks Sparsh. The information mentions “Select up to 50 tags to add the contact to.”

However, as you mentioned tag-id, I did some testing and it worked. The problem is I have 23 tags so I have to fetch all tags, match them by name to get the specific tag id.

 

But, thank you for pointing me to the right direction.