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Hi,

I'm using a zap to connect with Twilio. This is working fine. The connection is working and the trigger works also.
When I want to retrieve a recorded message I'm getting a “401 Unauthorized” message. 

I searched everywhere and the problem is pure authentication.

 

 

In the apps connection settings I filled in everything (see below the screen)

 

The connection is succesfull:

 

The problem is not Deepgram, but pure the accessibility of the file. I need additional credentials to store the audio file, but I cannot add this anywhere in Zapier.

All the help is very welcome!!!

Thx Alex

Hi ​@AI werkt 

For us to have more info, post screenshots showing which Zap step you are using and how it is configured in EDIT mode with the field mappings visible.


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