Facebook tracks purchase conversions twice

  • 24 March 2023
  • 1 reply

Facebook tracks purchase conversions twice

Hi Community, I'm using Zapier for tracking my purchase conversions for a few days now, unfortunately I'm having the problem that every purchase is now shown twice on my Facebook Business Manager.

I am using the ready template from Zapier "Send new paid orders in Shopify to Facebook conversions as purchase events".

New paid orders to send purchase event.

I am sending you additional screenshots of my settings, would be great if someone could help me out

Thanks & best regards, Mirza



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1 reply

Userlevel 7
Badge +14

Hi @Christoph Röck 

Good question.

It’s likely that the Zap trigger is firing multiple times (at different times) as different Order statuses are updated.


You can try to restrict the combo of Status filters on the Shopify Zap trigger.


Or you can log each Order into a GSheet, then check against that and filter as part of your Zap logic to determine if you’ve already processed that Order.