Question

Facebook Lead Ads not sending leads to SMS


When I test a lead with https://developers.facebook.com/tools/lead-ads-testing/ I receive the lead and its in the Zap runs.  Facebook Integrations - Leads Access - Connected CRMs has Zapier permissions for the app connected. The problem is when a new lead comes in from the actual facebook ads campaign, the real lead does not get pushed through Zapier to my connected SMS. 


5 replies

Userlevel 7
Badge +14

Hi @kmk 

Good question.

Check your Zap Runs history details to see if the Zap triggers while ON and perhaps errors on a step.

https://zapier.com/app/history/

 

Zapier help articles for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/help

The test exists in the Zap runs with no errors but the real leads do not show up.

Userlevel 7
Badge +14

@kmk 

Zaps only work while turned ON for new data going forward.

Have you received new leads since the Zap was turned ON?

 

Zapier help articles for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/help

 

zap has been turned on and still no new leads. im happy to share screenshots of facebook and zapier settings.

Userlevel 7
Badge +14

@kmk 

Have you received new leads in FB since the Zap was turned ON?

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