Facebook Lead Ad Test Trigger Works, But Does Not Work With New Leads Into Gymsales

  • 3 August 2023
  • 2 replies

I’m sending leads from Facebook Lead Ads directly to our Gymsales CRM. I have this set up for 5 other pages/accounts and it work perfectly.

However, one of the the accounts/page does not work.

I can see that the test trigger works and pushes leads into the CRM when testing. However, when new leads are generated they do not push into the Gymsales CRM.

I have deleted, and set new Zaps up, reset the trigger etc all with no luck.



2 replies

Userlevel 7
Badge +6

Hi @Jaryd,

Welcome to the Community! 🎉

Facebook has a bunch of settings that might cause some blockers so it might be a little bit difficult to troubleshoot. That said, we do have a Community post about this. You can read it here:

Please give that a read and see if everything checks out. 😊

Thanks @ken.a , that was a rapid fast response! I’ll make sure to check it all out.