Question

Facebook Conversions API FBCLID Error

  • 18 February 2022
  • 3 replies
  • 813 views

 

Hi,

 

  1. Really don’t know why this error is shown? Any Ideas what’s wrong?
  2. Which data fields fb needs to associate the converison to an ad group → Is fb clid enough?
  3. Is fb cliid sufficient to prevent duplicates with pixel events?

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3 replies

Userlevel 7
Badge +14

Hi @Moritz87 

Please post screenshots with how each Zap step is configured with variables mapped between steps for us to have more context.

Here the configuration

 

 

 

 

 

 

 

 

And the outcome:

 

 

 

The FB Clik ID is the normal format which is added to the url if u click a add as user.

 

PAAabcoIUU9o5_7thWpSeZYXOBm77hUvGugMJeSb70B80on9gzNO2h8ehfulE_aem_AX1zUJDWAsRT1KfZ3_68LjhUVw_Eq-YJv_GVRijB5g6QkbIAYvDVii9VwEVAwIvvhDyR0f8chOiCPnaqFGbDmjRsCINH2Z-QxibRKh4PHvUdP9kWQ4mO7GGdsfkd6iaFOfs

 

don’t know why it doesn’t work...

Userlevel 7
Badge +14

@Moritz87

Make sure you are saving the correct FB Click ID format for the variable that you are trying to map.

FB help article: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/customer-information-parameters/