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Best answer

Excel sheet doesn't consistently trigger

  • August 4, 2022
  • 3 replies
  • 90 views

Hello there!
Zapier works great, except sometimes. Then I miss zapps in my online excel sheet that are successful in Zapier. What could be the cause? Who can help me?

Best answer by christina.d

Hey there, @Wycliffe! Thanks so much for reaching out!

In addition to the insight @Troy Tessalone offered, I wanted to mention, Excel can be a bit picky in terms of setup. 😔  I’d also recommend taking a quick peek at this article to make sure your spreadsheet is setup to work with Zapier.

Keep us posted with any other questions and/or those screenshots! 🤗

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 4, 2022

Hi @Wycliffe 

Good question.

What are you Zap steps? (please provide screenshots of each app/event)

Might be best to start troubleshooting by checking your Zap Runs: https://zapier.com/app/history/

  1. Did the Zap trigger?
  2. Were there errors?
⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    christina.d
    Forum|alt.badge.img+9
    • christina.dZapier Staff
    • Zapier Staff
    • Answer
    • August 4, 2022

    Hey there, @Wycliffe! Thanks so much for reaching out!

    In addition to the insight @Troy Tessalone offered, I wanted to mention, Excel can be a bit picky in terms of setup. 😔  I’d also recommend taking a quick peek at this article to make sure your spreadsheet is setup to work with Zapier.

    Keep us posted with any other questions and/or those screenshots! 🤗

      • WycliffeBeginner
      • Author
      • Beginner
      • August 9, 2022

      Thanks for the answers. This helps, I'm going to work on it!

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