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Everything is fine but we receive "Zap Could Not Be Switched On"

  • 2 August 2021
  • 2 replies
  • 715 views

Userlevel 1

Our hook triggers are no longer working, Although every test works fine, when we try to turn on the zap, it disables in approximately 1 second and when we refresh the page it automatically deactivates. And I receive email as:

“Unfortunately your Zap could not be switched on. Please try enabling it again, and if you still experience issues, get help.

 

Thanks,
The Zapier Team”

The problem is we do not change anything with our zaps but the same zaps not working for 15 days (Possible problem is we do not receive bundle.targetUrl)
How can I solve this issue

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Best answer by Danvers 3 August 2021, 17:28

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2 replies

Userlevel 7
Badge +12

Hi @Barış Yıldırım! There could be a few different things that cause this error and it’s difficult to troubleshoot without seeing the Zap logs, so it’s best to contact that Zapier Support Team directly for this one. You can do that using the Get Help form.

Userlevel 1

Hello,
I send troublshoot email to zapier and thanks to response that they send to me, I solved the issue.