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Question

Eventbrite registration not mapping tel number

  • 21 July 2024
  • 1 reply
  • 20 views

Hey all, Happy Sunday!

I have set up an Eventbrite event with Name and Email (default) and cell number (extra) as required.

I need the name and phone # sent to me by Clicksms SMS for super-quick follow up by phone. In the past it has not been an issue.

But now when someone registers, I get the Name and email mapping across to zapier but not the cell. (the tag I use is “eventbrite - profile cell phone”)

On eventbrite at registration the cell number is requested after the initial registration on a separate page (?). So I tried setting up a “wait by zapier” for 1 min incase eventbrite needed time to populate the cell.

But still no cell number mapping across to Clicksend SMS

It seems janky. Anyone any ideas? Thanks H 

1 reply

Userlevel 7
Badge +6

Hi @DrH,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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