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Question

Event Ended in Google Calender to send Email in Gmail (can not find events)

  • 15 November 2023
  • 1 reply
  • 10 views
A

I am trying to send an auto email to the participants, right after the google meeting. (After they joined the meeting/the meeting is ended)
To able to do that; i choose ‘’Event Ended in Google Calender’’ as Trigger, ‘’Send email in Gmail’’ as second step. 
The problem is: when I choose  ‘’Event Ended in Google Calender’’, the test record can not find the meetings, therefore in the second step, i can not send any email to participants.. (i mean which meeting/ which participants right?)

When I use this Zap as ‘’New Event instant’’ as triger, it works very well. It can find the meetings, and in the second step I can see participants to send email to them.

Why I can not find my testing events with ‘’Event Ended in Google Calender’’ ?

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @anilorhan,

Welcome to the Community! 🎉

I did some digging into our notes, and here’s how to pull a live sample data using the “Event Ended”:

If a customer does not have an event on the calendar that ended within the last hours when the Zap is first turned on, then a dedupe table is not created, and the Zap will not trigger at all.

They must:

  1. Turn the Zap off
  2. Add an event to their calendar that ended within the past hour
  3. Turn the Zap back on

Hopefully, this helps! 😊

Reply


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