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Best answer

Error with update spreadsheet row zap with leadconnector

D

I am trying to set up a zap to update my google sheet rows whenever their is a change in leadconnector pipeline stage but I have been getting an error 

“Failed to create a spreadsheet row in Google Sheets

There was an error writing to your Google sheet. Unable to parse range: 'Data'!Needs Rescheduled:Needs Rescheduled”

 

 

icon

Best answer by christina.d 17 June 2022, 23:21

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @dustin.hesketh 

Good question.

Have you reviewed the available help articles for using GSheets with Zaps?

https://zapier.com/apps/google-sheets/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Userlevel 7
Badge +9

Hey there, @dustin.hesketh! Thanks for reaching out and welcome to the Community!
Sorry to see you’re getting that error. Do you mind sharing your current zap setup? This may help us to get to the root of this with ya.

In the meantime I might recommend checking out this help doc.:
https://zapier.com/help/doc/common-problems-with-google-sheets-on-zapier#im-seeing-an-errors-that-mention-range-cannot-parse-range-requested-writing-within-range

Looking forward to getting this sorted with you!

D

 

Okay the ID field in the update action works but the new problem is when the field is updated from leadconnector, it keeps the original entry and just fills the new details into the row number 

Below is the setup

Leadconnector
Lookup row
Update

 

Hey there, @dustin.hesketh! Thanks for reaching out and welcome to the Community!
Sorry to see you’re getting that error. Do you mind sharing your current zap setup? This may help us to get to the root of this with ya.

In the meantime I might recommend checking out this help doc.:
https://zapier.com/help/doc/common-problems-with-google-sheets-on-zapier#im-seeing-an-errors-that-mention-range-cannot-parse-range-requested-writing-within-range

Looking forward to getting this sorted with you!

 

 

Troy Tessalone
Userlevel 7
Badge +14

@dustin.hesketh 

Please clarify what you are expecting to happen for this:

Okay the ID field in the update action works but the new problem is when the field is updated from leadconnector, it keeps the original entry and just fills the new details into the row number 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

@dustin.hesketh

Please clarify what you are expecting to happen for this:

Okay the ID field in the update action works but the new problem is when the field is updated from leadconnector, it keeps the original entry and just fills the new details into the row number 

 

Whenever there’s a new lead it enters into the first pipeline stage, then into to spreadsheet. Then when the contact is moved to the subsequent pipeline stages, I want the stage column in the spreadsheet to get updated without changing other columns

Troy Tessalone
Userlevel 7
Badge +14

@dustin.hesketh

You may need separate Zaps.

  1. Zap 1 with a Filter as Step 2 for the initial GSheet Row creation
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status contains X
    3. Action: GSheet - Create Row
  2. Zap 2 with a Filter as Step 2 to handle the other Status updates
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status does NOT contain X
    3. Action: GSheet - Find Row
    4. Action: GSheet - Update Row
      1. Only map the Status field variable in the GSheet Update Row step

 

Filter: https://zapier.com/apps/filter/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Userlevel 7
Badge +9

Hiya friends! I wanted to swing by and summarize what we have here so far:

Troy offered this up as a potential zap setup:

 

You may need separate Zaps.

  1. Zap 1 with a Filter as Step 2 for the initial GSheet Row creation
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status contains X
    3. Action: GSheet - Create Row
  2. Zap 2 with a Filter as Step 2 to handle the other Status updates
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status does NOT contain X
    3. Action: GSheet - Find Row
    4. Action: GSheet - Update Row
      1. Only map the Status field variable in the GSheet Update Row step

 

Filter: https://zapier.com/apps/filter/help

We also have some guides and resources for troubleshooting along the way here:

I hope this helps! 😃 Keep us posted on your success, Dustin!

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