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Error with update spreadsheet row zap with leadconnector


I am trying to set up a zap to update my google sheet rows whenever their is a change in leadconnector pipeline stage but I have been getting an error 

“Failed to create a spreadsheet row in Google Sheets

There was an error writing to your Google sheet. Unable to parse range: 'Data'!Needs Rescheduled:Needs Rescheduled”

 

 

Best answer by christina.dBest answer by christina.d

Hiya friends! I wanted to swing by and summarize what we have here so far:

Troy offered this up as a potential zap setup:

Troy Tessalone wrote:

 

You may need separate Zaps.

  1. Zap 1 with a Filter as Step 2 for the initial GSheet Row creation
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status contains X
    3. Action: GSheet - Create Row
  2. Zap 2 with a Filter as Step 2 to handle the other Status updates
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status does NOT contain X
    3. Action: GSheet - Find Row
    4. Action: GSheet - Update Row
      1. Only map the Status field variable in the GSheet Update Row step

 

Filter: https://zapier.com/apps/filter/help

We also have some guides and resources for troubleshooting along the way here:

I hope this helps! 😃 Keep us posted on your success, Dustin!

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7 replies

Troy Tessalone
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Hi @dustin.hesketh 

Good question.

Have you reviewed the available help articles for using GSheets with Zaps?

https://zapier.com/apps/google-sheets/help


christina.d
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  • Zapier Staff
  • 2653 replies
  • June 8, 2022

Hey there, @dustin.hesketh! Thanks for reaching out and welcome to the Community!
Sorry to see you’re getting that error. Do you mind sharing your current zap setup? This may help us to get to the root of this with ya.

In the meantime I might recommend checking out this help doc.:
https://zapier.com/help/doc/common-problems-with-google-sheets-on-zapier#im-seeing-an-errors-that-mention-range-cannot-parse-range-requested-writing-within-range

Looking forward to getting this sorted with you!


 

Okay the ID field in the update action works but the new problem is when the field is updated from leadconnector, it keeps the original entry and just fills the new details into the row number 

Below is the setup

Leadconnector
Lookup row
Update

 

christina.d wrote:

Hey there, @dustin.hesketh! Thanks for reaching out and welcome to the Community!
Sorry to see you’re getting that error. Do you mind sharing your current zap setup? This may help us to get to the root of this with ya.

In the meantime I might recommend checking out this help doc.:
https://zapier.com/help/doc/common-problems-with-google-sheets-on-zapier#im-seeing-an-errors-that-mention-range-cannot-parse-range-requested-writing-within-range

Looking forward to getting this sorted with you!

 

 


Troy Tessalone
Forum|alt.badge.img+14

@dustin.hesketh 

Please clarify what you are expecting to happen for this:

Okay the ID field in the update action works but the new problem is when the field is updated from leadconnector, it keeps the original entry and just fills the new details into the row number 


Troy Tessalone wrote:

@dustin.hesketh

Please clarify what you are expecting to happen for this:

Okay the ID field in the update action works but the new problem is when the field is updated from leadconnector, it keeps the original entry and just fills the new details into the row number 

 

Whenever there’s a new lead it enters into the first pipeline stage, then into to spreadsheet. Then when the contact is moved to the subsequent pipeline stages, I want the stage column in the spreadsheet to get updated without changing other columns


Troy Tessalone
Forum|alt.badge.img+14

@dustin.hesketh

You may need separate Zaps.

  1. Zap 1 with a Filter as Step 2 for the initial GSheet Row creation
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status contains X
    3. Action: GSheet - Create Row
  2. Zap 2 with a Filter as Step 2 to handle the other Status updates
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status does NOT contain X
    3. Action: GSheet - Find Row
    4. Action: GSheet - Update Row
      1. Only map the Status field variable in the GSheet Update Row step

 

Filter: https://zapier.com/apps/filter/help


christina.d
Forum|alt.badge.img+9
  • Zapier Staff
  • 2653 replies
  • Answer
  • June 17, 2022

Hiya friends! I wanted to swing by and summarize what we have here so far:

Troy offered this up as a potential zap setup:

Troy Tessalone wrote:

 

You may need separate Zaps.

  1. Zap 1 with a Filter as Step 2 for the initial GSheet Row creation
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status contains X
    3. Action: GSheet - Create Row
  2. Zap 2 with a Filter as Step 2 to handle the other Status updates
    1. Trigger: LeadConnector - Pipeline Stage Changed
    2. Action: Filter
      1. Status does NOT contain X
    3. Action: GSheet - Find Row
    4. Action: GSheet - Update Row
      1. Only map the Status field variable in the GSheet Update Row step

 

Filter: https://zapier.com/apps/filter/help

We also have some guides and resources for troubleshooting along the way here:

I hope this helps! 😃 Keep us posted on your success, Dustin!