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Best answer

Error while hydrating data from Facebook Lead Ads

  • May 13, 2026
  • 1 reply
  • 30 views
O

Hi, I'm experiencing an issue with FB Lead Ads. All my Zaps involved with FB are having problems: 

 

This Facebook Lead Ads (for Business admins) step hit an error

Error while hydrating data from Facebook Lead Ads (for Business admins): The app returned "Unsupported get request. Object with ID '9XXXXXXXXXXXX' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please rea

 

Are you experiencing the same?

Best answer by SamB

Hi ​@Opervance 👋

You're not alone on this. This issue is also being discussed over in this Community topic:

Here’s the incident page for it which has more information. Going to close this topic now to keep discussions in one place, but please follow along there and subscribe to updates on the incident page to be notified as soon as there’s any news.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • Answer
  • May 13, 2026

Hi ​@Opervance 👋

You're not alone on this. This issue is also being discussed over in this Community topic:

Here’s the incident page for it which has more information. Going to close this topic now to keep discussions in one place, but please follow along there and subscribe to updates on the incident page to be notified as soon as there’s any news.

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