I just integrated google sheets with monday, and I’m having some trouble with WhatsApp number. When a lead goes to a line, it doesn’t take their whatsnumber….
What can I do?
Question
Error: WhatsApp number not capturing in Google Sheets integration with Monday.com
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+14- Zapier Orchestrator & Solution Partner
Hi
For us to have more context, post screenshots with how your Zap steps are outlined and configured, along with the top 3 rows of your GSheet.
Look at WhatsApp. I just can’t put my number there. I’m puting everything allright but I don’t know if “55” needs to be fixed too.
+14- Zapier Orchestrator & Solution Partner
Try mapping a value from step 1.
Check the field description (not shown in screenshot) for guidance.
You may need to add this Zap step: Formatter > Numbers > Format Phone Number
+14- Zapier Orchestrator & Solution Partner
In the Zap Editor, check the field description for guidance about the format of the expected value for the field.
You may have to convert the Phone field to a Text field in Monday.
+6- Zapier Staff
Hi there
I wanted to check in here to see how you’re getting on. Were you able to try Troy’s suggestion to change the Phone field to a Text field in Monday.com?
I'll be keeping an eye out for your response!
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