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I am trying to utilize the “API Request” action for ProductBoard, but every time I try to test my requests I get a 401 response with the following error:

Bad token; invalid JSON

Since Zapier says it sends the proper authorization headers, I’m unable to see what it’s sending or if it is correct. I also tried manually adding an Authorization header with my bearer token, but got the same message.

Here is a screenshot of the request I’m trying to test with:
 

 

I am able to use all the other Productboard triggers and actions without any issues.

Hi @SD Admin 

For us to have more info, post these:

  • screenshots showing how your Zap step is configured in EDIT mode so we can see the field mappings
  • link to the app API endpoint documentation you referenced to configure the API request in the Zap step

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