Question

Error turning Zap on: Unknown error when enabling Zap

  • 15 February 2022
  • 3 replies
  • 169 views

Hi !

I wanted to highlight this error, because it only happens to one folder of my many other folders in my Zapier account.

No other folders face this issue , just this one folder, whereby i can only turn on a maximum of 3 zaps. 

 

Please help.

 


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3 replies

Userlevel 7
Badge +14

Hi @digitaltransformation 

Try turning the Zap ON then check the Zap Details Change History for clues:

https://zapier.com/help/manage/history/review-zap-details

 

Since those Zaps are in a Shared Folder, the reason may be due to insufficient privileges/permissions:

 

Dear @Troy Tessalone ,

I also would like to check with you, how would i be able to change the zaps privileges/ permissions?

Is there any configurative setting that i could possibly amend to cater to my needs, by increasing privileges?

 

Do share more on this topic?

Thank you. 

Userlevel 7
Badge +14

@digitaltransformation 

Check out this help article: https://zapier.com/help/account/teams/data-privacy-in-zapier-for-teams-accounts#step-6