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Set up a zap 5 days ago and was notified that the client’s lead aren’t coming in since the zap was turned off. Closed and re-open the zap to turn it on but that didn’t work, same thing after making some edits and retesting the steps. I deleted that whole zap and started a new one then made sure to have it published, but seconds later I got the same error “Error turning Zap on: No valid draft found for Zap” when I attempted to run it.

Hi @Adexo 

Try duplicating the Zap.

Check your Zap app connections: https://zapier.com/app/connections

 

Try this tip:

 

To help us have more context, post screenshots with how your Zap steps are outlined and configured.

Followed your recommendation (duplicated the zap, deleted the connection and reconnect) but still didn’t work. It only happens on this specific zap as I had set up another one today and that worked okay.

@Adexo 

Can you post screenshots of the full page that shows the encountered error?

Sure, please see attached! We’ve tried turning the zap on by opening the zap itself but it will just be turned off after seconds then on the same page as shown on the screenshot, whenever we try to turn it on, that error shows up.

@Adexo 

Try turning the Zap ON from within the Zap EDITOR.

That was the first thing we did, then tried it just now and it still after just a few seconds it shows ‘OFF’.

@Adexo 

Check your Zap app connections: https://zapier.com/app/connections

Help articles for using your apps in Zaps:

GAds: https://zapier.com/apps/google-ads/help

GHL: https://zapier.com/apps/leadconnector/help

Checked the zap connections for Google Ads and LeadConnector and all seems fine, but to be sure I, once again deleted the zap connection for the specific zap that we’re having issues with and then reconnected it. Still got the same issue.

@Adexo 

In your Zap, check the Change History (left rail) for clues.

 

@Adexo

You can also try opening a ticket with Zapier Support for further troubleshooting as they can see the logs.

https://zapier.com/app/get-help

thanks!

Hi! Appreciate your response. I did follow the steps you provided (deleted the draft zap then run the zap again) but it unfortunately that didn’t resolve it as it just allowed me to turn on the zap while on the zap editor then when I checked under all of my zaps it shows ‘OFF’ again and had the same error when I tried to turn it on.

“Error turning Zap on: No valid draft found for Zap”

Hi @Adexo,

It looks like you’ve reached out to our Support Team about this and they replied on Saturday with a suggestion. I’ll share details of the suggestion here in case it’s helpful:

From what I understand, you've been experiencing a recurring issue with your Zap, "Google Lead Form - Outdoor Concepts KC", correct? If so, then I tried to check out that Zap, and appears that it has since been deleted.

Are you still experiencing this issue with another Zap on your account? If so, could you please send us the URL of that other Zap? This will help us in investigating the issue further and providing you with a suitable solution.

Thanks in advance for getting us that additional information, and looking forward to hearing back from you.

If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.

Hi @Adexo,

It looks like you’ve reached out to our Support Team about this and they replied on Saturday with a suggestion. I’ll share details of the suggestion here in case it’s helpful:

From what I understand, you've been experiencing a recurring issue with your Zap, "Google Lead Form - Outdoor Concepts KC", correct? If so, then I tried to check out that Zap, and appears that it has since been deleted.

Are you still experiencing this issue with another Zap on your account? If so, could you please send us the URL of that other Zap? This will help us in investigating the issue further and providing you with a suitable solution.

Thanks in advance for getting us that additional information, and looking forward to hearing back from you.

If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.

 

Hi @ken.a thanks for your response! I just revisited the same Zap, and it appears to still have the same issue as last week, so as requested I have attached the URL of that specific Zap for your reference.

 

https://zapier.com/editor/241333802/published

 

If you need me to check on something, please let me know. 

 

Thank you!

Hi @Adexo,

Thank you for sharing the Zap link with me. Unfortunately, I don't have the same tools that our Support Team has. I suggest sending this information to them via email so that they can provide further assistance.

Thank you for your patience and understanding.

Will do, thanks!

Reply


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