Error: Missing 'File' field when automatically loading Stripe invoice to Dropbox via Zap

Hi guys, 
 

Just a small addition to my post above. AI Support has asked for the PDF. I can also download this file if I enter the URL via a private window. So it is not necessary to be logged in to access the file.

This is what the Zap run actually says when I look at the error:

file:    {{226344646__invoice_pdf}}
 

Hi @ken.a,

that sounds very reasonable. I have upgraded my plan to Starter to be able to use the delay function.

I now have to wait until a new invoice is created.  Then I'll be happy to give you feedback on whether it worked.

Somehow the Zap doesn't seem to work when I switch on the test mode in Stripe. So I'll have to wait for a real purchase.

Hi @ken.a,

there was a new purchase today, but unfortunately the same error occurs, even with a 5-minute delay timer:

file:

{{226354082__invoice_pdf}}

directory:

/Stripe Invoices/CCN

root_id:

55831320

overwrite:

false

Any idea how to troubleshoot this?

Hi @ken.a,

thank you so much for your effort and time. This workaround helps me a lot. I will try this out.

In the meantime I had also contact to the stripe support which was also really helpful. I will share what they told me about the delay of finalizing the invoices:

 

I understand that you still have a question regarding the timeframe for creating the PDF. I am happy to help with this.
 
I have done extensive research of our documentation and a conversation with our technical team and I can tell you the following:
 
There is a time period of approximately one hour until the invoice is "finalized". This period is useful for edits and therefore we allow some changes to be made. After this time has elapsed, the invoice can no longer be edited.
 
The PDF will only be generated after this hour, as it must contain the completed version. I ask for your understanding and recommend that you adapt your integration to this period. 
 
For your reference, I am sending you two links to our documentation. I hope you find them useful:
 
https://docs.stripe.com/billing/invoices/subscription#manage-invoices 
https://docs.stripe.com/api/invoices/object#invoice_object-invoice_pdf 

Please do not forget that I am at your disposal to clarify your questions or help you with any requests.

I will try to set the delay timer to more than one hour first and then I try the workaround described in the video.

Hi @all,

the Zap with only the daly of 65 mins didn’t work out right. I don’t know why. So I also used a workaround. This works for me also with the receipts that are created with every charge. So you can download either the invoice or the receipt from Stripe and upload it to your Dropbox.

Here is a template from what I used:

https://zapier.com/shared/090aaf1a9dc83611783a7582f727ce9591b2ab8d

Thanks for the update @Oliver21! 

I’m so pleased those new options helped and allowed you to get rid of that Delay action. Sounds like you’re all set for now but if there’s anything else I can help with do let me know! 🙂