Your Zap titled "Subscribe new squarespace form respondents to StayFi Email Marketing" has been turned off because it keeps erroring each time it runs.
The last error message was:"None"
I don’t know how to correct this error. I turned my zap back on but the next time someone subscribed for our email on our website, it was turned back off. The email collected on our website was collected on our email marketing tool. I am not very tech-savvy so I’m not quite sure what to do now
Best answer by Troy Tessalone
Live Zap Runs show as success.
It may be due to the dummy data being used to test the Zap steps in the Zap EDIT mode.
+14Hi
For us to have context about the error, we will need to see screenshots with how the steps are outlined and configured in EDIT mode.
+14For us to have context about the error, we will need to see screenshots with how the steps are configured in EDIT mode to see the field types and field descriptions.
+14The screenshots you provided only show how your Zap steps are outlined, but not how each is configured.
How do I determine How each zap is configured? Thank you for being patient with me, I know nothing about this. I had someone else do this for me initially.
+14Click the [Edit Zap] button.
Click on a Zap step to see how the Zap is configured for the fields.
+14Check your Zap Runs history to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/
It may be that the mapped variable value is missing for the Email field when the Zap runs.
I feel like everything looks good. That’s why I’m not sure why I keep getting the error message “none”
+14Live Zap Runs show as success.
It may be due to the dummy data being used to test the Zap steps in the Zap EDIT mode.
Troy, I really appreciate your time with this! Thanks for all your help and patience with me! Have a great day!
+6That’s awesome
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