About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Error: Incorrect Product Warehouse ID Value in Baselinker Catalogue Action

  • 2 March 2024
  • 7 replies
  • 26 views
B

Hello,

I have a strange problem with created ZAP as it is working properly while testing but generating an error when published and triggered. I need to make an action depending on the warehouse ID of the product in Baselinker catalogue. I set the “Only continue if” action to check if the property “Product warehouse ID” is equal to 45387 (this is ID of one of the warehouses). The IF action works well while testing but when I publish it I get a strange value of Product warehouse ID:

{{228093062__products[]warehouse_id}}

 and the IF action is not executing.

Can some one tell me why Zapier get correct warehouse ID of the product from the order in Baselinker in testing mode only and not when published and triggered by the real order?

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @bradzik 

Apps can return different data structures when configuring and testing a Zap vs when a Zap is ON and running live. (not ideal)

Post screenshots with the DATA OUT from the Zap trigger and how your Zap Filter step is configured.

You may need to use custom pill mapping along with this step: Formatter > Text > Default Value

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

@Troy Tessalone Thank you for your fast reply.

Actually I have this IF in a Loop (looping by all the products from the order) but I don’t think loop is a problem. Please find attached screenshots:
 

Loop step:
 

IF Step:

Zap Run Details:
 

Loop data in
Loop data out
Failed IF

I really appreciate your further support.

Troy Tessalone
Userlevel 7
Badge +14

@bradzik 

Can you post screenshots of the DATA OUT from the Zap trigger step from the Zap Run?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

@Troy Tessalone you mean this first step?

 

 

Further are only other fields with no value.

Troy Tessalone
Userlevel 7
Badge +14

@bradzik 

In the DATA OUT from the Zap trigger step there was no data point named “Warehouse ID” for the returned array of Products.

Perhaps these products are not properly configured with a Warehouse ID in BaseLinker.

 

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
B

But why in test mode the Warehouse ID of every product is visible for zapier? I doubt something is not properly configured in Baselinker because there is no possibility to assign warehouse ID to the product. It works that way that you create different warehouses and then for every product you can assign the amounts to these warehouses separately. You can additionally put a location of the product in each warehouse which I did and tested if I can filter with that but the result is the same - I see the assigned locations in test mode but when triggered the value is null and the if fails to continue. Please find attached screens of Baselinker configuration, test mode and Zap Run Details.

Baselinker product stocks in different warehouses with different locations (weriba and spolka)
properly read in test mode different product locations for two products from the order
again no field with location in trigger action “New Order in Baselinker”
placeholder instead of the set names (weriba, spolka) of the locations from which the prodcuts were pick up to the order

I can’t understand why the zapier works great in test mode but not when published.

Troy Tessalone
Userlevel 7
Badge +14

@bradzik 

Not ideal, but it is possible for Zap app integrations to return different data points and data payload structures when configuring/testing the Zap VS when the Zap is ON and has live Zap Runs.

 

I recommend reaching out to BaseLinker Support for possible help in troubleshooting their Zap app integration.

Most apps on Zapier are built and maintained by the app developers themselves on the Zapier Developer Platform.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


Terms & Conditions