Skip to main content
Question

Error in Digest when trying to append entry: Halted Exception: A different task is scheduled to resume ...

  • February 12, 2025
  • 5 replies
  • 24 views

This error message is driving me crazy. I understand that some task is awaiting release (I don’t know which one), but to get around this I deleted the old Digest and created a new one with a new name. To no avail. I am getting the same message: A different task is waiting to resume. What should I do? Can I flush the Digest, how do I get to accept new entries?

The Digest configuration is shown here:

 

Did this topic help you find an answer to your question?

5 replies

ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6360 replies
  • February 13, 2025

Hi ​@Leif Lauridsen,

It looks like you’ve reached out to our Support Team about this and they replied today with a suggestion. I’ll share details of the suggestion here in case it’s helpful:

Upon reviewing the setup of the Zap, it seems a bit inefficient to use the Digest feature in this manner. Each time the Zap runs, it attempts to append data to the Digest and release that Digest simultaneously. If the Zap runs occur on the same day, this can lead to conflicts when trying to release the Digest for each of those daily executions.
 
Here's what I recommend to resolve this issue:
 
Set the frequency of the Digest step to "Manual".
Create a separate Zap to handle the release of the Digest.
In the new Zap, use the "Schedule by Zapier" Trigger to trigger the release at the same time (6am) every day.
Add a "Release Digest" step, followed by the ChatGPT, Webhook, and Send Email steps.
 
This setup will allow you to trigger the release at the desired time without conflicting with other scheduled tasks.
 
I hope this helps. Please reach out with any questions.
 
Best regards,

If you’ve got any questions regarding their suggestion it would be best to continue the conversation with them over email. If you can’t locate their reply I’d recommend searching your spam/junk folder or searching your inbox for any emails from zapier.com in case. Sometimes their emails can end up in the spam/junk folder by accident.


Thanks, that make perfect sense. (I still haven’t figured out where to see their response...)


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6360 replies
  • February 14, 2025

Hi ​@Leif Lauridsen,

You can search your inbox that comes from the contact@zapier.com email address. Additionally, you can also look for the email in your Spam folder.

Hopefully, this helps!


Thanks Ken, they actually ended up writing me directly by mail, so all is good and solved, working fine now using a separate Zap for release.

 


ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • 6360 replies
  • February 17, 2025

That’s awesome ​@Leif Lauridsen! Thank you for looping back with an update here.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗