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Question

Error connecting to SQL Server

  • February 6, 2026
  • 3 replies
  • 16 views

Good Day,

I am trying to connect my mention account to my AWS RDS SQL server. But i am getting the attached error.

Can someone please advise on rectifying this.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 6, 2026

  • Author
  • Beginner
  • February 6, 2026

thank you for the info.  i am getting the attach error message setting up the RDS connection.


SamB
Community Manager
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  • Community Manager
  • February 9, 2026

Hey there ​@Media Insite 👋

Sorry to hear that you’re also running into an error when attempting to connect to it via the Amazon Relational Database Services (RDS) app. That “authentication failed: SignatureDoesNotMatch: The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method. Consult the service documentation for details.” error message seems to suggest there’s an issue with the AWS credentials being used, or perhaps it could be that the wrong region was selected. 🤔

Can you try creating a brand new user in the IAM console just for Zapier, and copy and paste it’s API Access Key ID and AWS Secret Access Key details directly (to avoid any hidden spaces or missing characters)?

Let us know how that goes!